Terms & Conditions

1. Business Information

2. Product Information

Bloch Garden provides Brazilian green propolis products for general wellness and daily health support. Product descriptions, ingredients, package information and prices are displayed on the website checkout section before purchase.

3. Health Disclaimer

Information on this website is for general wellness reference only and is not medical advice. Our products are not intended to diagnose, treat, cure or prevent any disease. Please consult a qualified healthcare professional if you are pregnant, breastfeeding, taking medication, have allergies, or have any medical condition.

4. Orders & Payment

Customers must provide accurate order, contact and delivery information. Orders are subject to stock availability and payment confirmation. Bloch Garden may contact customers to verify order details where necessary.

5. Pricing & Payment

All prices shown on this website are displayed clearly before checkout. Prices may change from time to time due to promotion, currency, shipping cost or business updates. The final payable amount will be shown before order confirmation.

Payment must be completed before an order is processed or shipped. Accepted payment methods may include online banking, debit card, credit card or other payment methods shown at checkout.

6. Shipping & Delivery

Delivery fees, delivery area and estimated delivery time will be shown or explained before order confirmation. Customers must ensure the delivery address, postcode and contact number are accurate.

7. No Return / No Refund Policy

Due to hygiene, product safety and health supplement handling reasons, Bloch Garden does not accept return, exchange or refund requests once an order has been confirmed, paid, shipped, opened or used.

If an item is damaged during delivery, incorrect due to our error, or not delivered, customers should contact us within 48 hours with clear supporting photos/videos and order details. Bloch Garden will review the case and decide on the appropriate resolution where required by applicable law.

8. Customer Responsibilities

Customers are responsible for checking product information, ingredients, usage directions and allergy considerations before purchase and consumption. Customers should seek professional advice where necessary.

9. Website Use

Customers agree not to misuse this website, submit false information, interfere with website security, or use the website for unlawful activities.

10. Limitation of Liability

To the extent permitted by law, Bloch Garden Enterprise will not be liable for indirect, incidental or consequential losses arising from the use of this website or products, except where required by applicable law.

11. Intellectual Property

All website content, including logo, images, videos, text, layout and design, belongs to Bloch Garden Enterprise or its respective content owners and may not be copied or reused without permission.

12. Governing Law

These Terms & Conditions are governed by the laws of Malaysia.

13. Contact

For questions about these Terms & Conditions, please contact us at blochgarden20@gmail.com or +6018-9511868.